"Participation in Scouting leads to a lifelong association with the outdoors and an active lifestyle."

- Chief Commissioner, Neville Tomkins OAM JP

Scouts NSW is an approved provider of the Active Kids rebate.

Active Kids is a NSW Government program which helps families across the State meet the cost of getting their children into sport and active fitness and recreation activities, such as Scouts! Parents and carers of school-aged children can claim two $100 Active Kids vouchers per child each year. Voucher 1 is valid from January through to December and Voucher 2 is valid from July to December.

Every child (4.5 – 18 years old) enrolled in school from Kindergarten to Year 12 is eligible for an Active Kids voucher. This includes those who are home-schooled or enrolled in secondary school education at TAFE NSW.

The Vouchers

Families can apply for and redeem both of their Active Kids vouchers with Scouts! Voucher 1 can be redeemed from January to December, and Voucher 2 can be redeemed from 1 July to December.

Both Active Kids vouchers redeemed with Scouts NSW will go towards membership costs (and the one-off joining fee for new members), ensuring families who want their children to enjoy the Scout program can send their children to Scouts.

How to use your Active Kids vouchers with Scouts

Using your Active Kids vouchers is as easy as 1, 2, 3:

  1. Apply for your Active Kids voucher on the Service NSW online portal here. You will need your current Medicare card.
  2. Download a copy of your voucher.
  3. Select one of the buttons below to redeem your Active Kids voucher with Scouts and complete the Redemption Process. You will need a copy of your child's Active Kids voucher number, and must write your child's legal name as it appears on Scoutlink, a Medicare card, passport or other official documents.

There are two important things to note:

  • If your child is a current member, please ensure you have their Scouts NSW membership number ready when applying to redeem the voucher. If you do not know your child’s membership number, please contact your Group Leader.
  • If your child is NOT a current member of Scouts NSW, redeeming their Active Kids voucher does NOT automatically enrol them into Scouting. To make an enquiry or find your nearest Group, please click here. If you have already been to a Group and now want to officially join, you can click here.

General Information and FAQs for Current Members

Follow the steps below to use your Active Kids voucher with Scouts.

    • Step 1 – APPLY:Head to the Service NSW online portal and log into or create your MyServiceNSW account. Fill in the Active Kids form to apply for your Active Kids voucher. If your application is approved, a voucher will be displayed at the end of the transaction and emailed to your nominated email address.
    • Step 2 – DOWNLOAD: Download a copy of your voucher. Keep note of your voucher number, as this is important for redeeming the voucher with Scouts.
    • Step 3 – REDEEM:Visit the Scouts NSW website and complete the Active Kids Voucher Redemption Form with your voucher number. Current members of Scouts NSW will be asked for your child’s Membership Number.

The two $100 Active Kids vouchers go towards covering Scouts NSW membership fees, and the one-off joining fee if your child is a new member.

The first Active Kids voucher from Service NSW can be redeemed from 1 January.

The second Active Kids voucher from Service NSW can be redeemed from 1 July.

To redeem your second Active Kids voucher, follow the exact same process that you have done in the past to redeem your first Active Kids voucher. Vouchers must be redeemed in two different terms.

Each voucher has a unique Active Kids number which is allocated to your unique Scouting member number. Our membership system matches the voucher number with your Scouting member number to identify which vouchers have already been redeemed with Scouts NSW or another provider.

Yes – if you have used your first Active Kids voucher with another provider, you can use your second voucher with Scouts NSW. All Active Kids vouchers redeemed with Scouts NSW will go towards the annual membership fee and the one-off joining fee if you are a new member.

Our Members Services Team processes Active Kids voucher redemptions on “first come, first serve” basis. If your child’s name has not been listed, this may be because:

  • The redemption is still being processed, or
  • There is an error in the details you have provided in your submission and the voucher cannot be validated.

In both cases, please DO NOT resubmit a new submission. Our Members Services Team aims to process all submissions promptly, and will be in contact with you directly via phone or email if there are any issues with your submission.

Unfortunately, no. Active Kids vouchers are applied only to Scouts NSW’s annual membership fee and one-off joining fee.

Unfortunately, Active Kids vouchers cannot be backdated. Scouts NSW wants families to receive the full benefits of the Active Kids rebate. If you have already paid your child’s Scouts NSW membership fees for the year, we encourage you to redeem your Active Kids voucher with another eligible provider.

Please first check to see if any of the following errors have occurred in your entry process:

  • Misspelt First Name or Surname*
  • The wrong Date of Birth*
  • Incorrect Scouts NSW membership number, and/or
  • Incorrect Active Kids voucher number.
*As per your child’s Medicare card.

If you continue to have problems, please contact the State Members Services Team at info@nsw.scouts.com.au

If you have identified an error in your Active Kids voucher redemption, please DO NOT resubmit a new application. Please email info@nsw.scouts.com.au with a copy of your redemption and the correction required. Our Members Services Team will then amend your original submission with these details and prepare it for processing.

Please speak to your Group Leader and ask if your child’s name is listed in their Active Kids Voucher Redemption weekly report. If it is not listed, this may be because the voucher is still being processed and validated by Scouts NSW. If, after four weeks, your child’s name is still not listed, please email info@nsw.scouts.com.au.

Alternatively, you can log into your Service NSW account and see the status of your child’s voucher. The voucher will show as either:

  • ‘Available’ if you haven’t yet used it (i.e. if you have not redeemed it via the Scouts NSW website), or
  • ‘Redeemed’ after Scouts NSW has successfully processed the voucher.

The NSW Office of Sport has strict guidelines regarding the Active Kids Rebate. Each voucher can only be redeemed once. This means that once a voucher has been successfully redeemed with Scouts NSW, it cannot be refunded back to you and used for a different provider.

We’re sorry to hear that you are considering leaving Scouts. Once successfully redeemed, the Active Kids voucher value cannot be reimbursed as cash nor can it be transferred to another child. The voucher cannot be refunded back to you.

With permission from the NSW Office of Sport, all unused Active Kids rebate credits will be disbursed to the Scouts NSW Family Support Fund at the conclusion of each year to assist current and prospective youth members and young Leaders in genuine need of financial support with the cost of Scouting.

Further information about the NSW Government’s Active Kids program can be found here.

If you have any questions about redeeming your Active Kids Rebate vouchers with Scouts NSW please contact Scouts NSW Membership Team at info@nsw.scouts.com.au.

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FAQs for Prospective Members

Welcome to Scouts NSW! Thank you for making the worthwhile decision to invest in your child’s growth and development with Scouts, and for choosing Scouts NSW as your preferred Active Kids provider.

To have the value of your Active Kids vouchers credited to your membership costs, you will need to complete a Youth Application (Y1) Form here. Once complete, you your Group Leader will endorse your application and it will continue on for processing by the State Member Services team.

You are able to submit your Active Kids voucher(s) prior to completing a Y1 form and becoming a registered member in Scoutlink, however, your voucher(s) value will not be credited towards your membership until the Y1 and Scoutlink account are completed.

Please follow the steps below to redeem your Active Kids voucher with Scouts.

  • Step 1 – APPLY: Head to the Service NSW online portal and log into or create your MyServiceNSW account. Fill in the Active Kids form to apply for your Active Kids voucher. If your application is approved, a voucher will be displayed at the end of the transaction and emailed to your nominated email address.
  • Step 2 – DOWNLOAD: Download a copy of your voucher. Keep note of your voucher number, as this is important for redeeming the voucher with Scouts.
  • Step 3 – REDEEM: Visit the Scouts NSW website and complete the Active Kids Voucher Redemption Form with your voucher number. If you are a current member of Scouts NSW you will also be asked for your Membership Number.

New members who join Scouts will have both Active Kids vouchers applied to your membership costs and one-off joining fee. The vouchers can be submitted by prospective members even if you haven’t attended a Group meeting or are yet to be registered as members. Upon submission, vouchers cannot be officially processed until you’ve completed a Y1 form and have been Approved by the Group Leader or Leader In Charge. At that time the value of the vouchers will be credited to your membership fee.

Active Kids vouchers cannot be used to back-pay membership term fees. Depending on when in the year you redeem your voucher and register your child you may have to pay a term fee out of pocket.

Individual Groups may charge a Group fee to help offset the cost of activities and supplies. This Group fee is not covered by the Active Kids Rebate voucher and could result in out-of-pocket costs.

If you have questions or concerns about using your voucher in the most efficient manner, please contact Scouts NSW Member Services team at info@nsw.scouts.com.au

Please ensure that you have completed a Youth Application (Y1) form for your child.

If you have done this and your child’s Active Kids voucher is not included in your Group Leader’s list as redeemed, this may be because the Y1 form is still being processed.

Further information about the NSW Government’s Active Kids program can be found here.

If you have any questions about redeeming your Active Kids Rebate vouchers with Scouts NSW please contact Scouts NSW Membership Team at info@nsw.scouts.com.au.

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