Why have I received an error message when I try to redeem my vouchers?

Please first check to see if any of the following errors have occurred in your entry process:

• Misspelt First Name or Surname*
• The wrong Date of Birth*
• Incorrect Scouts NSW membership number, and/or
• Incorrect Active Kids voucher number.

*As per your child’s Medicare card.

If you continue to have problems, please contact the State Members Services Team at info@nsw.scouts.com.au